Shipping policy
Shipping Policy
Thank you for shopping with LUXERIA. We are committed to providing premium-quality products and a smooth shopping experience.
Order Processing
All orders are processed within 1–5 business days after payment is received and verified. Orders are not processed or shipped on weekends or holidays.
Please note that processing times may be extended during periods of high order volume, holidays, or unforeseen circumstances.
Shipping Times
Estimated shipping times vary depending on your location and product availability. Most orders are delivered within 7–21 business days after shipment.
Please note that shipping times are estimates only and are not guaranteed.
Tracking Information
Once your order has shipped, you will receive a tracking number via email if tracking is available for your shipment.
Please allow up to 48 hours for tracking information to update.
Delays
LUXERIA is not responsible for shipping delays caused by carriers, customs processing, weather conditions, or other factors outside of our control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. LUXERIA is not responsible for orders shipped to incorrect addresses provided by the customer.
If you notice an error in your shipping information, please contact us immediately at lewislh2025@gmail.com.
Lost or Stolen Packages
LUXERIA is not responsible for lost, stolen, or delayed packages once they have been marked as delivered by the shipping carrier. Customers should contact the carrier directly to file a claim if necessary.
Contact Information
LUXERIA
Email: lewislh2025@gmail.com
Phone: 615-413-3717